Journeys Tracking | Check Order Status

Do you want to know more details about your order? Enter the Journeys tracking number in the box for journeys tracking.

Journeys is an e commerce network that provides variety of purchasing options in terms of brands and sizes. In the Journeys account area, you could also go and check the progress of your orders.


Journeys provides you whole 365 days to make your decision! Within 365 days after purchase, every items in new form with original receipt can be returned for a complete exchange or refund.

The cost of shipping is not included. You need to fill out their Return or Exchange Form if you intend to return the product(s) to Journeys. Call Journeys customer service number if you’d like them to send you a pre-paid shipment label.

Also check ASL Tracking

For any mail-in returns, a $7.95 fee for utilizing their return label will be taken from the reimbursement. Exchanges are completely free! Journeys Fit Kids suggests a size for your kid depending on their current shoes and clothing.

Save numerous profiles to your personal profile to keep records of your kid’s sizes, and effortlessly switch between them depending on who you’re buying for.

When you place an order, they instantly start processing it for dispatch. You need to wait 1-2 days for processing your order. If you make your purchase before 10 a.m. Central Standard Time, it will be processed the same day.

Processing your order involves a security screening on the payment information to verify that they are doing everything they can do to protect your transaction, as well as time for the delivery center or one of their retail locations to package the product for shipment.

journeys tracking

Journeys Order Tracking

Journeys order tracking is one easy process. You will receive an email with your AWB code to monitor your shipment once your Journeys package has been sent.  Enter your Journeys Order Tracking number in the official online tracker form to get real-time information on your parcel, shipment, in-store couriers, and package. You may also get further information on your cargo by visiting the official Journeys customer support website at

Customer Service

Shareholder correspondence should be mailed to:

Computer share

P.O Box 50500

Louisville, KY 40233-5000

vernight correspondence should be sent to:


462 South 4th Street, Suite 1600

Louisville, KY 40233-5000

Questions & Inquiries via our Website:

Computershare Phone #: (877) 224-0366

Hearing Impaired #: TDD: 1-800-952-9245